Bi-Cultural Health Navigator Program- Whittlesea Community Connections (WCC)

May 13, 2024 | Case Studies

The Bi-Cultural Health Navigator program led by the settlement team at Whittlesea Community Connections (WCC) trains people with refugee and migrant backgrounds interested in working in the health sector to understand and better and navigate Australia’s health system. Bi-Cultural Health Navigators gained employment delivering COVID-19 formation and support to multicultural communities in Whittlesea and Hume. 

This included in language information about when and where to get tested, current health advice and reliable and accurate information about Australia’s vaccination program. Each partner brings their own knowledge and strengths: Melbourne Polytechnic (MP) is a training and further education provider and AMEP provider, Northern Health (NH) is a major regional health provider of specialist and acute health services and WCC is a place based service with strong connections and engagement with diverse communities.