Cost: $0 (A $100 no-show fee will be invoiced to the relevant organisation for non-attendance or cancellations within 5 days of the session.)
Timing: Full Day, 9 AM-4.30PM
Registration: Through the SCoA Website
An accidental counsellor is someone who is not working as a professional counsellor, and who needs to safely and effectively support people from refugee backgrounds ‘on the spot’ who are experiencing distress or a crisis. This one-day workshop will cover the practicalities of how the accidental counsellor contributes to the client’s recovery and empowerment, acts as a buffer against strong emotions, makes sure the person is okay in the moment and safe to leave the session, and offers immediate support, assistance and appropriate referral options.
- Recognising torture and refugee trauma responses to the complexity of resettlement and seeking protection
- Trauma recovery and culturally safe practice
- Empathic listening
- Active listening – reflecting feelings, paraphrasing
- Asking appropriate questions
- Containment skills
- Acknowledging and normalising
- Re-establishing boundaries
- Grounding skills
- Moving towards a resolution
- Building resilience
- Identifying supports and referrals
- Suicide risk assessment
- Ending the session
Aimee Chaffer & Matthew Potts
Participants must either be:
- employed by a member organisation,
- volunteering for a member organisation, or
- a community leader working closely with a member organisation.
Sessions will be held virtually, and the zoom link and resources will be emailed to participants prior to the sessions.
While there is no cost for the sessions, a $100 no-show fee will be invoiced to the relevant organisation for non-attendance or cancellations within 5 days of the session.