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DSS – Expansion of the Free Interpreting Service for nurse practitioners and pharmacies

The Free Interpreting Service aims to provide equitable access to key services for people with limited or no English language proficiency.

Access to the Free Interpreting Service has recently expanded to include nurse practitioners and give pharmacists more access to language services.

Nurse practitioners working in private practice can now access the Free Interpreting Service independently. Previously, access was restricted to nurse practitioners who were working under the supervision of a registered medical practitioner. This change recognises the patient care that nurse practitioners provide in advanced and extended clinical roles.

Pharmacies have been able to use the Free Interpreting Service when dispensing medication, providing general advice and delivering other general pharmacy services. Now they can also use the Free Interpreting Service when providing services delivered under the 6th Community Pharmacy Agreement. These include Medication Management Programs and Medication Adherence Programs. These programs support people most at risk of medication misadventure.

Using the Free Interpreting Service

For more information about using the Free Interpreting Service or to register for a client code, call TIS National on 131 450 or visit the website.