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Who we are

As the peak body for settlement services, we represent a community of members whose core work is helping people make Australia home.

At SCoA:

We facilitate Understanding.

Our work brings together the collective experiences of members. We help the sector respond to changes and expand capacity by sharing best practice solutions to common problems.

We help our members Grow.

We provide the foundations for members to grow. Our programs upskill our members to make change in their communities.

We are the Voice of the sector.

Learning from members and listening to their experiences, we provide a vital connection to government. We shape the policy that shapes our sector.

Our members include agencies, large and small, who are committed to the successful settlement of humanitarian migrants across the country. Their services range from greeting new arrivals at the airport, through to assisting them to secure housing, access services and find their first job.


Our Values The Settlement Council of Australia works within a human rights framework, with a particular focus on:
  • Listening – We listen to our members to understand their needs and be an independent voice of the settlement sector to a range of stakeholders.
  • Accountability – We are accountable to our members and ensure we deliver on our promises.
  • Partnership – We are committed to building partnerships with a range of stakeholders to share knowledge, innovation and promote quality outcomes.
  • Integrity – We act with honesty and integrity at all times by adhering to the highest standards of moral and ethical values.
  • Respect – We treat ourselves and members with mutual respect.


Our Purpose

The Settlement Council of Australia is the national peak body representing agencies that provide settlement services.

Our Goal

The Settlement Council of Australia promotes effective settlement outcomes for migrants and refugees settling in Australia and the Australian community.

Our Vision

An equitable, respectful and inclusive Australia where effective settlement outcomes lead to migrants and refugees fully participating in society.