SCoA attended and presented at the Australian Digital Health Agency’s recent refugee forum in Brisbane. In the presentation, SCoA CEO Tammy Wolffs gave an overview of SCoA’s work with the Agency, to foster a greater understanding of My Health Record with member organisations that offer settlement services to newly arrived refugees and other migrants.
Community leaders representing migrant and refugee groups, refugee health providers and settlement service providers worked with the Agency to enhance understanding about the benefits and challenges facing migrant and refugee communities in creating and using their My Health Record.
The feedback identified the benefits for people from CALD communities of having and using their My Health Record, including:
- having their health information in one place for doctors
- not having to repeat their stories or history
- quick access to medical information in case of an emergency.
The workshop also identified some important issues for many refugees, migrants and others from CALD communities, including:
- literacy in any language and understanding written information
- the need for in-language verbal and written information
- privacy concerns around who can access what information
- digital literacy skills and access to technology
To read more about SCoA’s work with the Agency and access information about My Health Record, click here