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Background

In 2018, SCoA worked with the Australian Digital Health Agency leading up to the Opt Out Period to My Health Record, to ensure new arrivals and settlement service providers understand their rights with respect to opting out.

Between 16 July 2018 and 31 January 2019, Australians had the opportunity to decide if they wanted a My Health Record and to opt out if they didn’t want one. Records have now been created for eligible Australians who didn’t opt out. As part of enrolment in Medicare, migrants (including eligible temporary visa holders) will be asked to specify if they would like a My Health Record created for them.

It is therefore crucial that new arrivals understand how to access their My Health Record and the implications of having a My Health Record.

In February, SCoA attended a forum held by the Agency, where we emphasised the unique and diverse needs of newly arrived migrants and refugees, and CALD communities in accessing information about, and using their My Health Record. In particular, SCoA highlighted the need for in-language and translated resources and communication, and to explore different avenues of disseminating information, such as social media, video and audio resources.

SCoA recently attended and presented at the Australian Digital Health Agency’s recent refugee forum in Brisbane. The feedback from this consultation identified benefits and challenges for people from CALD communities when using and having a My Health Record. To see more about the feedback from this workshop, click here.

To read more about SCoA’s work with the Agency and access information about My Health Record, click here