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SCoA Policy Focus: English Language Services in Australia

Acknowledging the importance of English language as a step in each migrant’s settlement journey, SCoA has been active in its advocacy in this area for many years. Given increased focus by the government on English language skills, we view the issue as one of the crucial areas for further exploration and clarity of understanding. In this light, SCoA has commenced a new research project in the second half of 2018 looking at the prevalence, and success, of English language services in Australia. This research is taking place over a series of important steps:

Step 1: creation of a “live” service directory.

The below draft directory of English language services shows the depth and breadth of English language offerings for new arrivals in Australia. It is a work in progress and SCoA welcomes member input – especially where members have additional programs that could be included in the database, or changes to the details already recorded.

Draft Services Directory – English Language

Please contact our Settlement Sector Development Officer, Jamila, on with any updates.

Step 2: analysis of policy and program delivery

SCoA recently welcomed Salonie as a research intern from the ANU. Salonie will soon be conducting a detailed analysis and survey of the success of English language programs, both formal and informal, across the sector. SCoA members will be encouraged to participate in this research and more details will be made available soon.

Step 3: development of a policy paper on English language services

At the culmination of Salonie’s research we will, in consultation with members, develop a detailed Policy Paper on the future of English language services in Australia. Members will be given opportunities to provide input into this paper.

We will then use the paper as a platform to advocate for greater enhancement, where necessary, of English programs and policy settings that support this crucial settlement outcome.

For more information about this, or to engage with the process, please email our National Office on