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Addressing Barriers to Adequate Housing - SCOA Discussion paper

This discussion paper is put forward to stimulate conversation about the role between settlement and..

Lulu Tantos

Executive Member NSW
CEO, Northern Settlement Services
Phone:(02) 4969 3399


About Lulu Tantos

Born, bred and educated in Newcastle Lulu’s interest in Multicultural Affairs stems from her parents’ migration to Australia in the late 1950’s and the lack of services available to newly arrived migrants. The issues they encountered have helped influence the person she is today.

Lulu has been actively involved with the settlement of migrants and refugees into the Hunter and rural/regional areas of NSW for over 20 years, where she held the position of Assistant CEO with Northern Settlement Services Ltd (NSS) (formerly Migrant resource Centre of Newcastle and Hunter Region) from 1994 until December 2010 and Acting CEO during 2011.

Since January 2012 she has taken on the role of CEO of the organisation, administering projects and coordinating the activities of over 45 staff, across the Hunter, Central Coast and New England regions of NSW.

An advocate for marginalised groups and the promotion of access and equity and social justice, Lulu is constantly lobbying by actively participating in relevant forums and responding to government policy on refugee/humanitarian issues.

Through NSS’s membership/convening of most of the major interagencies in the Hunter, Central Coast, New England, Mid North Coast, Richmond Tweed, Central Western and Far Western regions of NSW she has been able to ensure that trends affecting clients and issues confronting settlement are properly and efficiently addressed in a highly collaborative and effective way.

Well versed in the policies of the day she understands the need to build and consolidate allegiances among allies so that there is a broader service base of support for the clients and a greater sense of shared ownership among providers of the tasks entailed in the often challenging resource intensive task of settling new arrivals trying to understand a new culture, unfamiliar language, new systems, new institutions, rules and services.

Lulu is also heavily involved with her own Greek Community serving as Secretary on the Board of Management of the Greek Community of Newcastle and has in the past served on a number of other local committees including the CRC Regional Advisory Committee, MRC Management Committee, Federation Grants Committee, Homecare, Enriching Newcastle’s Diversity Lord Mayoral Working Group and recently the Humanitarian Settlement Service Local Area Coordination Committee, TAFE NSW Hunter Institute Advisory Council, Police Multicultural Consultative Committee and as a NSW regional representative on the Settlement Council of Australia (SCOA) executive.

In addition she is a highly experienced Migration Agent with a comprehensive knowledge of immigration law, able to investigate the various details applying to specific visa classes and Australian Citizenship, consider the issues surrounding protection visa applicants in the community and the appeal processes, and highly familiar with the professional and ethical matters affecting migration agents.