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Best Practice Case Studies

Explore our extensive curated collection of best practice, innovation and success from Australia’s world-leading settlement agencies.
Case studies are classified into the nine priority areas set out in the National Settlement Services Outcomes Standards.

Justice

Language Services

Transport

Civic Participation

Education and Training

Employment

Family and Social Support

Health and Wellbeing

Housing

The Settlement Council of Australia acknowledges the traditional custodians of the land on which we operate, the Ngunnawal people. We also acknowledge the traditional custodians of the various lands on which migrants and refugees settle across Australia, and on which our sector operates.

We pay our respects to Elders past, present and emerging and celebrate the diversity of Aboriginal peoples and their ongoing cultures and connections to our lands and waters.